Gratterpalm Group is a marketing agency with a number of well known retail organisations as clients. They approached us to assist in their development within the retail market place.

Iain assisted the Board its corporate strategy, facilitating a strategic planning workshop and coaching board members. The output was a clear set of strategic objectives in relation to:

• Target customer base
• Geographic coverage
• Product and service offering
• Pricing
• Sales, Service & Marketing channels
• Infrastructure - people, process, systems